Customer Account Deletion
Delete Your Account
If you are a TayGo Ride customer and would like to delete your account, you can submit an account deletion request directly from the TayGo Ride customer app.
Follow the steps below to permanently request deletion of your customer account.
How to Delete Your Customer Account
-
1Open the TayGo Ride App
Launch the TayGo Ride customer application on your mobile device. -
2Open Your Profile Menu
After opening the app, tap on your Profile to open the profile menu. -
3Open Settings
From the Profile menu, select Settings. -
4Find Delete Account
Scroll to the bottom of the Settings page. You will find the Delete Account option. -
5Select Delete Account
Tap Delete Account and review the information displayed in the app. -
6Confirm Account Deletion
Follow the on-screen instructions and confirm that you want to permanently delete your TayGo Ride customer account.
Important Information
Data Retention
When your account is deleted, personal information associated with your account will be deleted in accordance with our applicable data deletion policies.
- Customer account information will be deleted where applicable.
- Profile information and other account-related information may be removed from active systems.
- Certain ride, transaction, payment, or support records may be retained where required by applicable law.
- Information may also be retained where reasonably necessary for fraud prevention, dispute resolution, accounting, security, or legal compliance.
- Pending rides, payments, disputes, or other unresolved matters may need to be completed or resolved before account deletion can be finalized.
Unable to Access the App?
If you cannot log in to the TayGo Ride customer app or cannot find the Delete Account option, you can contact our customer support team by email.
Please include your registered mobile number or email address and mention "Customer Account Deletion Request" in your email.
Need Help?
If you have any questions about account deletion or need assistance, please contact TayGo Ride customer support.
Email: taygocustomer@gmail.com